Last reviewed: · Reviewed by LocalCMO Editorial Team

Hair, skin and nail salon · The Blue Mango Salon

Blue Mango's booking clicks rose 29%

A manicure search and an IPL search need different answers. LocalCMO helped Blue Mango organise its content around each service and link it to the relevant booking page. Booking clicks increased 29% over 90 days.

90-day results

What changed for The Blue Mango Salon

+29%Online booking clicks
Before (index)
100
After 90 days (index)
129
+38%Non-brand search views
Before (index)
100
After 90 days (index)
138
+400%Local content updates per month
Before
2
After 90 days
10
+50 ppReview response rate
Before
44%
After 90 days
94%

Measurement note. Source: LocalCMO customer case records. Reporting period: 90 days. Indexed figures use a starting value of 100; they show relative change, not absolute counts. pp means percentage points. Changes are rounded where needed.

The difference

Booking clicks and non-brand search views increased

Booking clicks rose 29%, while views from searches that did not include the salon's name increased 38%. Blue Mango also moved from two to ten local content updates a month, giving each service more regular coverage.

Discovery extended beyond the salon name

Non-brand search views rose 38% across the reporting period.

Reviews received more attention too

The response rate increased from 44% to 94%.

The challenge

Four service lines were sharing one general message

Blue Mango offers hair, skin, nail and IPL services. Reviews described knowledgeable staff who explained treatments well, but the salon's online content did not give each service the same attention.

Someone searching for a particular treatment needed more than a general salon description. They needed current information, examples of the work and the right place to book. With only two local content updates a month, those details were not being refreshed often enough across the service lines.

Before and after LocalCMO

Before and after the work

Before LocalCMO

Content varied by service

Hair, skin, nails and IPL did not have equally fresh information at their search and booking entry points.

Two local updates a month

The publishing schedule left little room to cover all four service lines.

After LocalCMO

Content led to the relevant service

Posts and service information were organised around what the customer wanted to book.

Ten local updates a month

A weekly content plan gave the salon more regular material to review and publish.

What LocalCMO did

The work behind the change

See how LocalCMO works
  1. 01

    Separated the service topics

    LocalCMO tracked hair, skin, nails and IPL separately, including their reviews, local keywords and booking links.

  2. 02

    Used reviews to find useful topics

    Staff expertise, treatment explanations and the salon experience became subjects for posts about the relevant service.

  3. 03

    Prepared a weekly content plan

    LocalCMO drafted posts for the salon to approve, with service information and a link to the appropriate booking destination.

  4. 04

    Compared local searches by service

    Search checks used matching locations and dates to compare Blue Mango with nearby salons and identify content gaps.

Products used

How LocalCMO supported the work

Questions and answers

About The Blue Mango Salon's results

Why did Blue Mango organise content by service?

Customers searching for hair, skin, nails or IPL need different information. Organising those topics separately helped connect each search or post to the relevant service and booking page.

What does the 29% increase in booking clicks measure?

It measures clicks on online booking links during the 90-day reporting period, not completed appointments or revenue.

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