Business listing management help
Check the current public or connected listing, compare it with verified business facts, and follow each approved change to its final status.
Improve profile quality
Publish accurate information
Monitor connection health
Business listing management help articles
Choose the listing task or problem you need to resolve.
Optimization
Read the Listings Overview
Use the Overview as the triage screen for a location: read the C-mo summary, Location health, duplicates and connection issues, then follow the right link out.
Read Profile Analytics
Check publisher-reported views and actions, confirm the reporting period, and compare locations without treating missing data as zero.
Understand Profile completeness
Check which business details are complete for each publisher and keep this measure separate from profile optimization and connection status.
Improve your Google profile score
Read the eight-check Profile completeness score, act on the gaps in the location editor, and check Google's real verification status separately.
Manage location profile content
Find where each kind of profile content is edited, and which publishers actually accept it.
Data hygiene
Resolve duplicate listings
Compare each AI-matched duplicate candidate against your own listing, then flag it for removal and track the request to Deleted or Failed.
Update name, address, and phone
Compare the business-confirmed name, address, and phone with each public listing, approve needed corrections, and track every publisher to its final status.
Publishing
When changes go live
Understand the difference between Save, Save & Publish and a publisher finishing the update, and track what is still waiting to go out.
Schedule holiday and seasonal hours
Add a closure or shorter day for a single date, check the date the quick-add chip filled in, and understand what happens after the date passes.
Preview publisher-specific profile values
Switch among master and publisher views to inspect inherited values and overrides, not a pixel-perfect live listing.
Add UTM tracking rules
Set one rule per location and LocalCMO tags every published link, filling in the publisher as the source automatically.
Connections
Work the directory table
Filter a location's directories by status, read what each status actually means, and understand which rows offer an action and which are LocalCMO's to resolve.
Understand your Connection score
Read the Connection score gauge, understand which publishers it counts, and work the Requires action list that sits beside it.
Match unpaired listings to locations
Pair the listings inside a connected Google or Facebook account to the right LocalCMO location, and confirm the matches LocalCMO proposes.
Monitor connection health
Find listing connections that are expired, disconnected, or need renewed account access, then assign the next action.