Configure a client workspace

This guide explains how to configure a client workspace and how to check the result before you finish.

Reviewed by LocalCMO Editorial Team Last reviewed

Before you start

  • You can open Clients.
  • You know the client account you want to add or update.
  • You have access to the client name, ownership, billing source, and workspace details.

Steps

  1. Choose the right scope

    Open Clients and select the client account you want to add or update.

  2. Check the current state

    Review the client name, ownership, billing source, and workspace details. Keep the current value or status visible before you make a change.

  3. Configure a client workspace

    Maintain client-specific metadata and portal branding without changing the agency-wide defaults.

  4. Review before you finish

    Confirm that the change affects only the intended client workspace.

  5. Confirm the saved or submitted result

    The client record is easy to find and is connected to the correct locations and account settings.

EXPECTED RESULT

What you should see when you finish

  • The client record is easy to find and is connected to the correct locations and account settings.
  • The page shows the client or location you intended to change or review.
  • Any approval, publishing, or follow-up status is recorded separately from the draft.

If something does not look right

The option or data is missing

Check the selected scope, date range, account connection, and your permissions. Client records depend on your workspace permissions and on the source used to create or import them.

The result does not match the source

Return to Clients, confirm the source and checked date, then repeat the task with the same scope. Do not replace a missing value with zero or assume a submitted change is already live.

Configure a client workspace FAQ

What does “Configure a client workspace” help me do?

Maintain client-specific metadata and portal branding without changing the agency-wide defaults.

How do I know this task is complete?

The client record is easy to find and is connected to the correct locations and account settings.

What should I do if the option or data is missing?

Check the selected scope, account connection, date range, and permissions. Client records depend on your workspace permissions and on the source used to create or import them.

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